SELECT YOUR AT HOME
care window
Secure the gold-standard of postnatal support in your own home. Please select your estimated start date to officially reserve your care team.
Care Essentials Reminder
A $250 reservation deposit secures your window and is fully applied toward your at-home package.
Your baby sets the pace. The deposit is only non-refundable in the event of a complete cancellation. We adjust your care visits based on your actual arrival home from the hospital—your care window moves with you.
View At-Home PoliciesYOUR PREFERRED
visits
If your delivery date changes, we will simply shift your start window to align with your hospital discharge.
Our coordination team works in real-time to ensure your specialist is ready the moment you arrive home.
CARE WINDOWS full?
If your desired care window is currently booked, please join our priority waitlist. We will notify you immediately if a specialist becomes available for your requested dates.
Common Questions
theRUBY Postnatal provides comprehensive support and care for new mothers during the crucial postpartum period. We focus on nurturing care, serene rest, and absolute peace of mind. Our signature restoration services are available as a fully managed luxury retreat at the Omni Hotel or as a personalized, integrated care experience in the comfort of your own home.
Babies arrive on their own schedule! We operate on a "window" system rather than fixed dates. We shift your reservation based on your actual delivery and hospital discharge to ensure your care is ready when you are.
A $250 non-refundable deposit is required to reserve your priority window. This deposit is fully applied to your final package balance and ensures your care team or sanctuary suite is held for your arrival.
Most of our clinical services (Night Care, Lactation, Pelvic Floor) qualify for HSA/FSA reimbursement. While we do not bill insurance directly, we provide itemized super-bills you can submit for out-of-network reimbursement.
At this time, we do not offer internal financing. Full payment is secured during your personal consultation or upon final booking.
Simply visit our booking portal to select your path. We recommend reserving 4–5 months in advance to ensure specialist availability for your care window.
theRUBY Postnatal At Home brings our gold-standard postnatal care directly to your doorstep. We provide the same expert night care, lactation support, and maternal recovery wellness found in our retreat, tailored for the comfort of your own home.
At Home rates vary by session length and frequency of visits. Our entry-level one-week package starts at $1,500.00 (3 visits at 8 hours each). Signature packages for extended care, such as "The Full Ruby," provide comprehensive monthly support.
We offer flexible care sessions of 8, 9, 10, or 12 hours. This allows you to customize your support based on your recovery needs and sleep goals.
Every package includes: Overnight newborn care by a vetted, experienced nurse; Feeding support (breast & bottle); Diaper changes and soothing; Sleep routine guidance and newborn education; A curated Welcome Gift Basket for mom & baby; and personalized care coordination.
You can personalize your experience with: (1) Lactation Consultation ($275), (1) Pelvic Floor Therapy session ($450), or a Postpartum Massage ($225). Our "Wellness Trio" bundle includes all three for $850, a savings of $100.
We provide the clinical and wellness supplies needed for our specialists' visits. You will need to provide standard baby essentials (diapers, wipes, clothing, and feeding supplies) and a comfortable space for the specialist to work.
Yes! Our nutrient-dense, chef-prepared postpartum meals are a popular add-on. They are specifically designed for cellular repair and lactation support, delivered fresh to your home. Please ask for a custom quote.
theRUBY Postnatal Stay is a luxurious retreat, located inside the Omni Hotel, designed to provide comprehensive support and care for new mothers during the crucial postpartum period. We focus on nurturing care, serene rest, and absolute peace of mind.
Our all-inclusive sanctuary rate is designed for transparency. You can view our current package and investment details on our dedicated pricing page or use our Stay Investment Planner.
Your package includes a private luxury room, gourmet meals, night nurse support, educational workshops, lactation consultation, professional nursery access, and comprehensive nurse care.
You’ll enjoy luxurious hotel rooms or suites, featuring premium amenities, comfortable furnishings, and a serene environment conducive to total rest and relaxation.
Our specialists are licensed mother-baby nurses who currently work in hospital postpartum units. They provide the same professional level of care in a more peaceful, luxurious setting.
We recommend 3–5 nights to fully benefit from our recovery services. However, we offer extended stays for those desiring a longer period of support. Our concierge can help you determine the perfect duration for your journey.
Very little! We provide bassinets, diapers, wipes, Nanit cameras, and premium care products. We recommend bringing comfortable clothing, personal toiletries, and any necessary medications.
Yes. We provide complimentary high-speed Wi-Fi and access to essential technology to ensure you stay connected during your stay.
Your baby’s safety is our utmost priority. Our specialists are highly trained in newborn care, and we maintain the highest standards of hygiene and security within our luxurious sanctuary.
We cater to mothers who desire a supportive, restorative environment to recover and bond with their babies after childbirth. This includes both first-time moms and experienced mothers.
Not at all. Every mother deserves a chance to rest and recover. Second- and third-time moms often appreciate the extra support even more, as it allows them to focus solely on their newborn and recovery.
We welcome babies 0–10 weeks postpartum for our standard stays. If you’re beyond 10 weeks, we recommend theRUBY Postnatal Rest package, designed for any stage of motherhood.
As often as you want! You are in total control. Our nursing staff is here to support your needs, not schedule your time. Need a nap? Move baby into our restorative nursery. Want a full night’s rest? Our specialists are happy to care for baby while you recover.
Our retreat is located inside the Omni Hotel at 4 Riverway Dr, Houston, TX 77056. We’ve blended the comfort of home with high-end hotel amenities. For At-Home services, we come to you!
No. We are a recovery retreat and wellness service, not a hospital. In the rare event of an emergency, we follow standard professional protocols, including immediate emergency contact (911).
We adhere to the highest standards of hygiene and infection control. Our staff is expertly trained to maintain a secure and safe environment for both mother and child.
